the built at a bike shop option took a little longer than expected....I did think a couple extra days but took 16 days. If that is normal, the expectation should be set with that option when purchasing. My brakes squeal like crazy when in use....I am assuming it is the paint and cheap brakes? I am going to try and replace brakes......I would love the bike except for that....makes riding unpleasant and embarrassing. I don't know if this is one of those "you get what you pay for" situations......I hope I can fix it so i can really enjoy my rides.