Pure Cycles Reviews (2738)


Outstanding customer service


axle arrived bent from shipping. as a bike mechanic it was an easy fix but a different customer would have a harder time with it. its solid for a $500 bike but the com...


Frendly service. Thanks.


Great bikes and email customer service.


great bike. but had some trouble with spokes initially. you offer great support as well.


Got exactly what I expected student discount was great


THe product I received in the mail works fine but lacks attention to detail, threads hang loose and construction doesn’t seem super sturdy.


I love Pure Cycles bikes! I've been riding my last one for 3 years (which I bought in a store), so I was thrilled to get a new one that I knew would be great quality a...


It’s a clean, simple bike that I love. The process could not have been easier and the customer service was fantastic. I’m buying one for my wife so we can cruise toget...


Im new to Pure, but i like what I've seen so far. I just ordered a frame and plan to buy more in the future.


Quality vs. Price seems to be in my favor. Customer service is top notch and I've Never had a problem ordering things online. The bike rides three years later like the...


The bike is exactly what we were looking for, sleek, solid and light weight. But the real reason I would recommend you is your customer service is top notch. Eric was ...


I received really exceptional customer service. Though I’ve never purchased a bike here, I’d definitely consider it. My friend has one and absolutely loves it.


You do not provide important information/spec requirements for your products


I love the bike! Great fit, comfort, style... and the customer service has been great, too.


Quality is on top. Got what I was waiting for.


Excellent bike at a great price! It rides smooth and fast but stops on a dime! I also love the super simple old school style.


The service you provide is outstanding and the bike is even better than expected at such a reasonable price point. I hope to get myself the same bike soon!


Quality bike, good company representation, not too crazily priced.


The bike looks awesome and i received it quickly. Th is was a gift for my daughter and she said it rides great too