Chris B

I originally ordered and got charged for the Quebec, but found out about a week later that it was out of stock. Not a big deal, I just went with the Juliet instead. It finally arrived and I have been dealing with issues with the seatpost since I got it. It kept sliding down, so I'd re-tighten it again and again. Yesterday I decided to look at the screw to see if that was the issue and it turns out that it is broken. So, the '4' is due to not getting the initial bike I wanted and due to the seatpost binder issues.