Love the look and build of the bikes. The main reason form my score is that the quality of the peripheral items supplied by the company are a little lacking. Like a tube that blew out on me in the first week from a bad seam, or the bike racks we ordered did not fit as well as expected not to mention some errors in shipping, as well as one eyelet was randomly a 6mm instead of a 5mm, which caused some confusion and frustration when trying to install the rakcs. Those problems are somewhat annoying but also understandable given how affordable the bikes are and overall, these problems are minimal because of how fun the bikes are to ride. Those are just my critiques and I think if there's some improvement to be made, it would be in those small details. That in my opinion, would really increase the level of the company (already great) to an incredibly high degree.