- packaging is rubbish. Compare yourself with iphone and then look at what you do. - some parts of the bike are just pooor quality. And needed to be replaced immediately - the distribution model is not fair. Imagine buying ikea, but still having to ask a professional to put it all together. Just doesnt make sense. - the booklet that it comes with doesnt give any assembly instructions but contains hundreds of stupid cover your ass warnings. Completely not insync with your branding.