We are very pleased with our 2 Pure bikes, and with the price we paid. Shipping damage seems to be a real problem--bikes on the dealer's floor had damaged fenders, as did both of our bikes, and we have waited 2 weeks for our bikes to be "made whole." Part of a good product is the prompt shipment of repair parts. Our dealer has been absolutely terrific in all respects, and a good representative of Pure Cycles.